phfub is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information.
Here are the most important things to know about how phfub handles your personal data. These summaries are for quick reference only — please read the full policy below for complete details.
All data transmitted between your device and phfub's servers is protected by 256-bit SSL encryption — the same standard used by major banks and financial institutions in the Philippines and worldwide.
phfub does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the phfub platform and to comply with our legal obligations.
As a phfub player, you have the right to access, correct, and request deletion of your personal data. You can also withdraw consent for marketing communications at any time through your account settings.
phfub processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
phfub collects only the personal data that is necessary to provide our services, verify your identity, process transactions, and comply with applicable regulations. We do not collect data beyond what is required.
You can opt out of phfub marketing communications at any time. Simply update your notification preferences in your account settings or contact our support team to be removed from all marketing lists.
Notice: This Privacy Policy applies to all personal data collected by phfub through the phfub website, mobile application, and all associated services. By using the phfub platform, you acknowledge that you have read and understood this Privacy Policy.
phfub ("phfub," "we," "us," or "our") is committed to protecting the privacy and personal data of all registered players and visitors to the phfub platform. This Privacy Policy describes how phfub collects, uses, stores, shares, and protects personal information in connection with the operation of our online casino and sports betting services in the Philippines.
This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. phfub acts as the personal information controller in respect of all personal data collected through the Platform.
By registering an account on phfub, accessing the Platform, or using any of our services, you consent to the collection, processing, and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must immediately cease using the phfub Platform.
This Privacy Policy should be read in conjunction with phfub's Terms and Conditions, which govern your use of the Platform and are incorporated herein by reference.
phfub collects the following categories of personal data from registered players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, betting history, session duration, pages visited | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
phfub does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.
phfub collects personal data through the following means:
phfub uses the personal data we collect for the following purposes:
phfub will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
phfub processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
phfub does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
All third parties with whom phfub shares personal data are required to implement appropriate technical and organizational security measures and to process personal data only in accordance with phfub's instructions and applicable data protection law.
In the event of a merger, acquisition, or sale of all or part of phfub's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy.
phfub retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following general retention periods apply to the main categories of personal data held by phfub:
When personal data is no longer required for any of the purposes described above, phfub will securely delete or anonymize it in accordance with our data disposal procedures.
phfub implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no method of electronic transmission or data storage is completely secure. phfub cannot guarantee the absolute security of your personal data. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phfub will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.
You are responsible for maintaining the security of your phfub login credentials. Do not share your password with anyone, and contact our support team immediately if you suspect unauthorized access to your account.
phfub uses cookies and similar tracking technologies on the Platform to enhance your user experience, analyze Platform usage, and support our security and fraud prevention measures. The following categories of cookies are used by phfub:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phfub Platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by phfub:
To exercise any of the rights listed above, please contact phfub's Data Protection Officer by sending a written request to [email protected]. phfub will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the DPA.
To protect your privacy and prevent unauthorized access to your data, phfub may require you to verify your identity before processing any data subject request. This may involve providing a copy of a government-issued ID or answering security questions associated with your phfub account.
The phfub Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations governing online gaming and casino-style gambling. phfub does not knowingly collect personal data from individuals under the age of 21.
If phfub becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on phfub or provided personal data to us, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.
phfub employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts that cannot be verified as belonging to a player aged 21 or above will be suspended pending verification or permanently closed.
phfub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and services offered on the Platform. The date of the most recent revision is indicated at the top of this page.
When material changes are made to this Privacy Policy, phfub will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how phfub protects your personal data.
Your continued use of the phfub Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, you must cease using the Platform and may request the closure of your account by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or phfub's data processing practices, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.
You may reach phfub's Data Protection Officer at: [email protected]
Please note that this email address is displayed as plain text for informational purposes only and is not a clickable link. phfub will acknowledge all written privacy inquiries within five (5) business days and provide a substantive response within thirty (30) days of receipt.
For complaints that cannot be resolved directly with phfub, you may contact the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
phfub serves players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines. We take our responsibility to protect your personal data seriously. If you ever have concerns about how your data is being handled, our support team is available 24/7 via live chat on the Platform and is always ready to help.
Your privacy is protected every step of the way. Join millions of Filipino players who trust phfub for a safe, fair, and transparent online gaming experience.
⚠️ 21+ only. Please gamble responsibly. Gaming can be addictive.